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Support Tickets
How in-app tickets work.
Last updated 2026-10-31
Steps
- Sign in to the workspace.
- Open Open a Ticket under Support.
- Choose a category and priority, describe the issue, and optionally attach a small PNG/JPEG/WebP/PDF/TXT file (size limits apply).
- Track replies on the ticket thread.
Nektur does not send email on submit. Daily org ticket limits apply.
