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Support Tickets

How in-app tickets work.

Last updated 2026-10-31

Steps

  1. Sign in to the workspace.
  2. Open Open a Ticket under Support.
  3. Choose a category and priority, describe the issue, and optionally attach a small PNG/JPEG/WebP/PDF/TXT file (size limits apply).
  4. Track replies on the ticket thread.

Nektur does not send email on submit. Daily org ticket limits apply.

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