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Consent Banner Not Appearing
Script, hostname, and configuration checks.
Last updated 2026-10-31
Symptoms
No banner on the site, or banner on the wrong host.
Steps
- Confirm the snippet is present and loads
banner.js. - Confirm the hostname in the snippet matches the Domain in Nektur.
- Confirm banner configuration is published/saved.
- Test in a clean profile (existing consent may suppress UI).
- Check browser network errors for blocked scripts.
When to contact support
Snippet and hostname are correct but configuration never loads.